Voted #1 Pet Groomer in RVA 2024!

Neighborhood Fav for 2022, 2023, & 2024

Gold Winners of Richmond Community for 2023

Well-groomed black dog wearing a bandana

About Us

Meet the Family Behind Pooches & Smooches

At Pooches & Smooches, every groom comes with a little extra love! As a family-owned and operated business, we’re dedicated to creating a comfortable, caring, and fun experience for pets (and their humans!).

Our Story

We opened our doors on June 1, 2021 with a simple mission: to bring the best in grooming to the Richmond area. With over 23 years of experience as a professional pet groomer, I wanted to create a space where pets feel loved, safe, and pampered, and I knew my daughter Alexis would be the perfect partner in making this dream come true. Grooming has always been a family affair for us—both of my children grew up right in the heart of the grooming world, sometimes even snoozing on the groom tables as toddlers while I worked! After five years of grooming in various shops across Richmond, Alexis and I took a leap of faith, joining forces to bring Pooches & Smooches to life.

What started as a small shop has blossomed into something truly special. We’ve grown to an incredible team of eight talented groomers, expanded into a larger space to meet our community’s needs, and even have exciting plans on the horizon. Stay tuned as we get ready to launch Stay & Play—a doggie daycare option for our grooming customers to give their pooches even more fun and care!

Our Mission

Our mission is simple: To provide comfort, care, and quality services for all of your pet’s grooming needs. Every pet deserves to feel their best, and we’re dedicated to delivering grooming services that focus on your pet’s health, happiness, and style.

Our Philosophy

A Smooch from a Pooch Is Good for the Soul

Whether it’s a bath, a trim, or a full groom, we believe that a little bit of love goes a long way. Every pet that visits us is treated with kindness, patience, and a gentle touch—because we know that a happy pet makes for a happy owner.

Thank you for being part of our journey! We can’t wait to meet you and your furry friend soon. Want to see more of our happy clients? Check out our Gallery or call us to book an appointment!

Meet the Pooches & Smooches Family

At Pooches & Smooches, we’re more than a team—we’re a family! Together, we create a welcoming and joyful grooming experience for every furry friend.
Stacey

Stacey

Leader of the Pack

With over 23 years of experience in grooming, from competition to shelter dogs, Stacey has groomed them all! However, she has always dreamed of having her own shop and in 2021, that dream became reality with Pooches & Smooches! She had a vision and went to work on it, with great success. Pooches & Smooches has grown from a small shop of just her and her daughter, Alexis, to a staff of 8, a larger space, and even more exciting plans for the future. She is most grateful for the support that she has received from her customers and the community. She also loves that her family is such a huge part of Pooches & Smooches! Stacey’s favorite breeds to work with are Bichons, Westies, Airedales, Standard Poodles, and any (ALL) bird dogs. She also has a very special place in her heart for the older-aged pups. In her free time, she’s head-over-heels in love with her granddaughters, Livi, Aubrey, & Annalise and her fur-family of five, Sloan, Cooper, Buddy, Kyle, and Skipper.

Lexi

Lexi

Born For this

Alexis has been professionally grooming for 3 years. However, she has been working with dogs as a bather, daycare/kennel attendant, and groomer assistant since she was 17 years old. As Stacey’s daughter, she has picked up on grooming technique, pet handling skill, and time management very quickly. She has been here at Pooches and Smooches since the very beginning and handles most of the day-to-day operations of the salon on her own. Some of her favorite pooches to groom are Golden Retrievers, Schnauzers, and Doodles too! She also has a special place in her heart for Jack Russel Terriers as she has a JRT mix of her own at home, named Rocky. Alexis’ favorite part of grooming is being able to make the dogs look stylish & elegant while keeping in mind all of our clients’ requests and also keeping their fur-babies as comfortable as possible. Even though she is still pretty new at grooming, she plans to continue her education in the craft to ensure it is a great experience for everyone (Although, most of it just came natural, of course!!). When she isn’t here at the shop, she is spending time with her three beautiful daughters and her husband Rome.

Spencer

Spencer

New Kid On The Block

Spencer is new to the Richmond area! She has been a professional groomer for over 8 years. She has groomed in several states, but originally hails from Indiana. Her favorite dog to groom is a Yorkshire Terrier and she has two kitties at home, Lana and Sox. In her free time, she likes to paint and play video games. She also has a little side business of hand-poured resin dog tags! Her favorite color is purple, she loves Dr. Pepper, and we are so happy to have her here with us!

Denisse

Denisse

A Force to be Reckoned With

She has 19 years of experience in the field of canine aesthetics and at one time, even owned her own groom shop in Venezuela. Denisse is a very important part of the Pooches & Smooches team as she can handle anything that comes her way! She works on many of our geriatric pups or those that might be a bit spicy, never missing a beat! Gentle, caring, and detail-oriented, she’s a fantastic groomer who stands out with fancy poodle grooms, schnauzers, and shih tzus. She also enjoys working with any of the extra furry breeds. Her strongest attribute is the great respect that she has for all pets, treating them like the family members that they are. The genuine love that she has for animals can be seen in every groom she does.

Rome

Rome

Keeping 'Em Clean

Jerome, a.k.a. Rome, is new to the grooming world! He is our bather here at Pooches & Smooches and is often in the back making sure your fur-baby is as clean as can be! He does a great job of making sure your pooch is sparkly clean and keeping their skin & coat perfectly conditioned. Yorkie-poos have become one of his favorite breeds to work with. He even says that’ll be his next family pet. He also loves being able to work with white-haired pups, proving that he can take them from shabby to shimmering! Rome takes those extra steps to make sure every part of your pup is clean, working with exfoliating gloves and small tooth combs to get that grit & grime off your pooch. (He’s the guy that even handles the dirty work like ears, teeth, and anal glands.) We’re super excited that he has joined the team! On his off days, he loves spending time relaxing and making memories with his three beautiful girls that he shares with his wife Alexis.

Cyann

Cyann

Patience of a Saint

Cyann has been working with dogs for 6 years. She started with Pooches & Smooches just as we opened as our bather, blow-dryer, and prep assistant. Just eight months ago, she moved up to grooming and has eagerly learned the ropes! She has excellent dog handling skills and instantly makes friends with any dog she meets. She’s meticulous, diligent, and pays attention to detail for every groom. And is always cool under pressure! Her favorite dog breeds to work with are Newfies and doodles. When she’s not giving it her all here at work, she enjoys reading, being outdoors, and spending time with her fur-children, Dell & Beans.

Elijah

Elijah

Our Cat Whisperer

Elijah (Stacey’s son) grew up around dog grooming his whole life. Even as a small toddler, he knew all his dog breeds from The Encyclopedia of Dogs and often napped on the groom table next to mom while she worked. After high school, he couldn’t wait to get his hands into the family business! Elijah works incredibly hard at hand-drying, brushing out, and de-shedding dogs for the groom staff. His favorite breeds to work with are Australian Shepherds and Pomeranians. (But he’s definitely got a sweet spot for Martha the hound) However, Elijah’s specialty at Pooches and Smooches is definitely grooming our feline friends. He handles all the cats with gentle care and confidence, providing them with exceptional groom services such as bathing, brushing, de-matting, ear cleaning, nail trimming, and nail caps. He has three cats of his own (Miles, Mila, and Milano) that he loves to spoil! His hobbies include soccer, music, and gaming. He’s also a fan of all the crazy Mountain Dew flavors, especially Baja Blast.

What Our Clients Are Barking About

Five stars and four paws up! My pup got his first haircut there this week and it’s the best cut he’s had in ages! The setting is intimate and cozy and dogs get to spend their time hanging out with other pups and getting lots of attention. I also love that it’s a family business and the team works so well together.

Cathy B.

Took my almost 10-year-old Wire Fox Terrier there for the first time and was very pleased with how he looked. Terriers can be challenging to groom and he looked ready for the show ring! We will definitely be using Pooches and Smooches going forward.

Eric M.

The best groomer in town! They stayed after hours to get his mats out and to get his hair cut perfect even on Easter weekend ! They updated me throughout the process and took such great care of my puppy. He was incredibly happy and enjoyed playing with the other pups. He’s never looked this good before. Thank you so much again.

Alexandra S.

Ready to Pamper Your Pooch?

Schedule an appointment today or reach out to us for more details on our grooming services.

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